Frequently Asked Questions

A dedicated, plug-and-play mini computer pre-installed with Ubuntu Server and the askingAi AI agent software stack. It acts as an always-on hardware gateway for running autonomous AI agents for your business. It is marketed as 'Your AI. Your Hardware. Always Ready.' and 'The AI Employee That Never Sleeps.'

A dedicated mini PC stays online 24/7, runs independently of your personal computer, and gives your business full control over where your AI tools and data live. You don't have to worry about your laptop sleeping, updating, or being used for something else — your agents keep working in the background.

Under 5 minutes. Connect power, plug in Ethernet (or configure Wi-Fi), and your AI agents come online automatically. No command-line setup, no manual installs.

No. The web-based dashboard lets you manage agents, view logs, and configure settings with a point-and-click interface. If you can use a browser, you can run the box.

It is the main control panel for your Mini PC. From the dashboard you can manage which agents are running, view logs of agent activity, change settings, and connect tools — all without touching a command line.

The Mini PC is designed to run the AI model of your choice. You can select from industry-leading providers such as Google, OpenAI, and Anthropic (Claude), or opt for various open-source AI models. Each device is fully customized to your specifications.

Full Hardware ($499.99): You get the Mini PC unit, Ubuntu + AI Stack pre-installed, and a 12-month hardware warranty. BYOH — Bring Your Own Hardware ($300.00): You supply your own compatible hardware. We install and configure the Ubuntu OS + AI Stack for you. No hardware warranty is included (since the hardware is yours), but software support is.

The Mini PC is built to run 10 specialized categories of business agents: 24/7 Customer Service, Administrative Assistant, Bookkeeping & Invoicing, Social Media Manager, Inventory & Supply Chain, Lead Qualification, HR & Onboarding, Marketing & Research, Data Analyst, and IT Support.

Email only — Included ($0/mo): Email support, 12-month hardware warranty. Basic — $100/mo: 500 Million Tokens, 12-month warranty, email/phone/remote assistance, custom AI workflows. Pro — $250/mo: 2.5 Billion Tokens, 12-month warranty, priority support, custom AI workflows. Ultimate — $500/mo: 6 Billion Tokens, lifetime warranty, VIP support, custom AI workflows, dedicated AiAgent email.

It gives your AI agent its own dedicated email address that it can use to send and receive messages autonomously (e.g., responding to customer inquiries, sending follow-ups).

Yes. You can upgrade or downgrade your support plan at any time, and cancel at any time — you keep access until the end of your current billing cycle. Payments are non-refundable unless required by applicable law.

Shipping is free on all orders. Enter your full shipping address at checkout to see availability for your location.

Yes. Quantities from 1 to 2 units can be ordered at a time. For larger bulk orders, contact support@askingai.pro.

The initial payment covers the hardware (or BYOH setup fee) plus the first month of any selected support plan. Subsequent support charges are billed monthly via Stripe.

Yes. We will provide at least 30 days' notice before any subscription price increase. The new price takes effect at your next renewal date, giving you the opportunity to cancel if you do not agree to the updated pricing.

You do. The Mini PC runs locally in your environment, so your data stays on your hardware. You also own the inputs you provide and the outputs your agents generate, to the extent permitted by applicable law.

No. AI agent output may not always be accurate and should not be relied on as a sole source of truth. For decisions with legal, medical, financial, or other significant impact, consult a qualified professional.

You must be at least 14 years old (or meet the minimum age in your country) to use the Services. If you are under 18, you need permission from a parent or legal guardian.

Email support@askingai.pro or use the support form at https://askingai.pro/support. The form requires name, email, message, and hCaptcha verification.