askingAi Privacy Policy

At askingAi.pro, safeguarding your privacy is a top priority, and we are deeply dedicated to ensuring the security of any information we gather from or about you. Our Privacy Policy outlines how we handle Personal Data collected through your use of our website, applications, and other offerings, collectively referred to as our "Services."

1. Personal Data we collect

We gather personal data related to you, referred to as "Personal Data," through the following means:

Personal Data You Provide: We collect Personal Data when you sign up for our Services or interact with us, as detailed below:

  • Account Information: When you register an account with us, we collect details associated with your account, such as your name, contact details, login credentials, date of birth, payment information, and transaction history. These are collectively termed "Account Information."
  • User Content: We collect Personal Data that you input into our Services, referred to as "Content." This includes prompts, uploaded files, images, audio, and other materials, depending on the features you utilize.
  • Communication Information: If you reach out to us via email, social media, or other channels, we may collect Personal Data such as your name, contact details, and the content of your messages. This is categorized as "Communication Information."
  • Additional Information: We also collect other details you may provide, such as when you participate in events, surveys, or when you submit information to verify your identity or age. These are grouped under "Other Information You Provide."

Personal Data Collected Through Your Use of Services: When you access, engage with, or utilize our Services, we automatically gather specific details about your activity, usage, and interactions. This information, referred to as "Technical Information," includes but is not limited to:

  • Usage Data: We collect data related to your activity on our Services, such as the types of content you view or engage with, the features you utilize, and the actions you take. Additionally, we record information like your time zone, country, access dates and times, user agent and version, the type of computer or mobile device you’re using, and your internet connection details.
  • Device Information: We gather details about the device you use to access our Services, including the device name, operating system, unique device identifiers, and the browser you’re using. The specific information collected may vary depending on the type of device and its settings.
  • Location Information: We may estimate the general geographic area from which your device accesses our Services using data such as your IP address. This helps enhance security, such as detecting unusual login activity, and improves your experience by providing more relevant responses.
  • Cookies and Similar Technologies: To ensure smooth operation and enhance your experience, we use cookies and similar technologies. Even if you use our Services without creating an account, we may store certain information, such as your preferences, using cookies to maintain consistency across browsing sessions.

2. How we use Personal Data

We may use Personal Data for the following purposes:

  • To communicate with you: We may reach out to share important updates, news, or details about our Services and events. This includes informing you about changes, enhancements, or new features related to our offerings.
  • To prevent misuse and ensure security: We take measures to safeguard against fraud, illegal activities, or any misuse of our Services. This helps maintain the integrity and security of our systems and ensures a safe experience for all users.
  • To fulfill legal obligations and protect rights: We adhere to applicable laws and regulations, and take steps to protect the rights, privacy, safety, and property of our users, third parties, and ourselves. This includes responding to legal requests and enforcing our policies.
  • Enforce our Terms, and other policies that apply to you. We review User Input, Output and other information to protect the safety and well-being of our community.
  • Notify you about changes to the Services and communicate with you.

3. Disclosure of Personal Data

We may disclose your Personal Data in the following circumstances:

  • Vendors and Service Providers: To support our business operations and ensure the efficient delivery of our Services, we may share Personal Data with trusted vendors and service providers, including providers of hosting services, cloud services, customer support vendors, content delivery networks, safety and monitoring services, email communication platforms, web analytics tools, payment and transaction processors, and information technology providers. These third parties assist us in maintaining and storing data securely, handling user inquiries, optimizing service performance, enhancing security, facilitating communication, analyzing user behavior, processing financial transactions, and improving our technical infrastructure. Pursuant to our instructions, these parties are contractually obligated to access, process, or store Personal Data only in the course of performing their specific duties and responsibilities to us, ensuring compliance with our privacy and security standards.
  • Government Authorities or Other Third Parties: We may disclose your Personal Data, including details about your interactions with our Services, to government authorities, industry peers, or other third parties as required by law or under specific circumstances. This includes situations where we are obligated to comply with a legal requirement or believe in good faith that such disclosure is necessary to fulfill a legal obligation. Additionally, we may share this information to protect and defend our rights or property, address violations of our terms, policies, or the law, detect or prevent fraud or other illegal activities, and ensure the safety, security, and integrity of our products, employees, users, or the public. Furthermore, such disclosures may be made to safeguard against potential legal liability.

4. Retention of Personal Data

We will retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, such as providing our Services to you, or for other legitimate business purposes, including resolving disputes, ensuring safety and security, or complying with legal obligations. The duration of retention depends on several factors, such as the purpose for which the data is processed (e.g., whether it is required to deliver our Services), the volume, nature, and sensitivity of the information, the potential risk of harm from unauthorized access or disclosure, and any legal or regulatory requirements that mandate specific retention periods. These considerations help us determine the appropriate retention timeline while balancing our commitment to protecting your privacy and meeting our operational and legal needs.

5. Children

Our Services are not intended for individuals under the age of 18. If you are between the ages of 14 and 18, you should review and agree to this Privacy Policy alongside your parent or guardian before using our Services. We do not knowingly or intentionally collect personal information from children under the age of 14. If we become aware or are informed that we have collected personal information from a child under 14 without prior consent from a parent or guardian, we will take immediate steps to delete such information. If you have reason to believe that we have processed personal information about or collected from a child under 14, please contact us at support@askingai.pro so we can address the issue promptly.

6. Changes to the privacy policy

We may update this Privacy Policy from time to time. When we do, we will publish an updated version and effective date on this page, unless another type of notice is required by applicable law.

7. Contact Us

Questions, comments and requests regarding this policy should be addressed to support@askingai.pro.